This very successful publishing company merged with a major multinational publishing company and also moved to larger premises in the South East of England. This meant a complete refresh of their IT systems and the purchase of Apple PowerBooks for all their editorial and design staff. Burning Helix was involved from an early stage in 2001 and has continued to be involved ever since with weekly site visits and remote support for staff members located all round the world including Australia. Although Puzzler Media's back end network runs Windows servers and other non-Apple technologies Burning Helix has helped them integrate their Apple hardware and software into their existing systems including publishing workflow, intranet, networking, printers and proofing, file servers, email and collaboration servers (Exchange), backup, FTP, remote access, VPN and the iPhone/iPad. In addition Burning Helix has helped with the transitions from Mac OS 9 all the way through and up to Mac OS X 10.6 (Snow Leopard), Adobe applications / Creative Suite 1 through to Creative Suite 5, Microsoft Office 98 / Outlook 2001 through to Microsoft Office 2008/Entourage 2008 (Web Services Edition) and Microsoft Office 2011/Outlook 2011 plus PowerPC processor through to Intel processor based Apple Macs.
One of the world's biggest IT companies produces software for the Apple Macintosh platform. To sell their Mac OS products they require people that have world class marketing, customer facing, presentation and technical skills. This worldwide software and hardware developer utilised Burning Helix for their Macintosh focused Expo and conference requirements throughout Europe including:
Burning Helix increased this client's unit sales, helped maintain sales momentum and have been a major factor in their marketing campaigns, press events, expos and exhibitions due to our customer facing skills, technical knowledge, cross platform integration skills, future orientated ideals and Apple Macintosh technology awareness.
Due to Burning Helix Limited's extensive knowledge of cross-platform (Mac OS and Windows) technologies, Apple UK hired Burning Helix to give a side-by-side sales and technical presentation to all levels of staff at Apple UK's corporate headquarters in Slough. This covered the launch of Windows XP and Mac OS X 10.1.